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Live Support


The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article Can i change my billing period?
Yes, please open support ticket and tell us your new billing period
Views: 886
Article How do i make a payment?
To make a payment: 1.† Login to our Members Portal at http://portal.aspnethosting.co.uk and...
Views: 816
Article How to cancel my hosting account?
1. Login to billing system here https://portal.aspnethosting.co.uk 2. Click on My services menu...
Views: 1213
Article How to upgrade/downgrade hosting account?
1. Login to billing system https://portal.aspnethosting.co.uk 2. Click on My services menu 3....
Views: 844
Article Is it possible to access my site before i point domain's DNS servers to yours
You can access your site using instant alias yourdomain.com.dnpserver.com  if your domain is...
Views: 1275
Article Is it possible to Upgrade/Downgrade my hosting account anytime?
Yes, just open a support ticket
Views: 843
Article Login URL for the Web Site Panel
For shared hosting - https://wsp.aspnethosting.co.ukFor VPS hosting -...
Views: 297
Article Prices for hosting addons
Additional Hosting Space 1 GB - 2.50 GBP per month or 25 GBP/yearly Additional MSSQL 2008R2...
Views: 906
Article What is your money back guarantee?
If you are not happy with our service we will refund 100% of your payment †within the first 30...
Views: 796
Article What payment methods are available?
www.paypal.com, www.2checkout.com, google checkout,†AlertPay
Views: 973